Lately, I've been seeing and reading about writers who make decisions on aspects of the business that have nothing to do with our customers.
Who are our customers? Ultimately, the readers. These are the people who really pay us. Not the agents. Not the publishing houses. Not Amazon.
Let's face it--if you write fiction, you are an entertainer. In today's economy, folks have fewer entertainment buck to spend. Sure Nora Roberts emphasizes her theme of how important families are, but people read her books to escape just for a little while.
Frankly, the writers who don't forget these point are the ones who will see a long career. It doesn't matter if you're indie published, trad published, or some combination. Just remember who really pays you.
Now, that being said, cutting off your customer from your product, i.e. your stories, does not endear you to your customer. If your customer has a NOOK, and you only sell on Amazon, who are you really hurting? If you only sell e-books and your customer prefers paper, who are you hurting?
That's right. You. It's your sale that's lost. Your customer will take their money and buy someone else's book because it's available to them. Yours isn't.
I realize that sometimes, especially if you're an indie, doing everything at once isn't always possible. I'm in that position now. I'd like to be selling on the iBookstore, but I need ISBNs for Apple to accept my e-books, and I rather have my own than be subservient to someone else. I want to sell my books in hardback and paperback versions, but I'm still learning how to format for print.
There's a big difference between "I can't do X yet, but I will" and "I refuse to do X". A huge difference. A GINORMOUS difference.
Just think about who you're really affecting before you make the blanket statement, "I can't/won't do X."
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