I'm not a big fan of Gordon Ramsey, mainly because he yells a lot. But I don't deny that the man knows his business, and if you're calling him for help, then maybe you should listen to him. Not only did the folks on this episode not listen to him, they created their own social media nightmare after the episode aired.
Publicity tip, kids: Don't ever, EVER blast your critics on Facebook, Reddit, or Twitter. Even better, don't engage them all at the same time! It never ends well.
P.S. This is the ONE episode of Kitchen Nightmares I've ever watched all the way through.
Working at the Bookstore
6 hours ago