Showing posts with label Barnes and Noble. Show all posts
Showing posts with label Barnes and Noble. Show all posts

Thursday, February 16, 2023

What's Authors Guild Really Up To?

Authors Guild has finagled several indie book distributors into sending emails to their customers/vendors. They are asking indies to tell them how much they make.

So far, I've received emails from Alliance of Independent Authors, Barnes & Noble, and D2D/Smashwords. I fairly sure Amazon, Apple, and GooglePlay will refuse or have refused to participate. I'm waiting to see if I get anything from Kobo or IngramSparks. I've asked around, and several writers I personally know have received these emails. So far, none of these people are planning to respond to the survey.

Why does Authors Guild want this information? Because they've been trying to make the case that author incomes are down across the board. As far as I know, they been doing this survey amongst their membership for the last five years.

But here's the problem. There's been an active anti-indie vibe within AG for the last fifteen years. In fact, AG didn't make a big announcement regarding finally accepting indie members in 2014. They quietly slipped the change into their membership rules.

And frankly, I have a problem with the criteria AG and most other professional writer organizations have for accepting indie writers. I could get $500 advance for a novel from one of the Big Five, and the offer letter is sufficient for membership to AG. It doesn't matter whether I make another penny on that book. However, as an indie, I have to prove I made ten times that amount in one year on one book to become a member. Sorry, but that's just not right.

Furthermore, I don't feel comfortable showing statements from my distributors or my bank account statements to random strangers. Most other writers I know don't either. Frankly, that level of detail is no one's fucking business other than my husband's and our CPA's. Well, and the IRS.

I can't speak for anyone else, but I fear how this information will be used. I understand that we indies are very individualistic. I also understand we don't have a centralized repository for information. However, we were the ones that the Big Five didn't want, so why is AG so interested in our information?

I can only think that AG and their buddies, the Big Five and agents, are looking to copy our techniques even more than they already are.

Monday, July 13, 2020

Coronavirus Pandemic Day 124 - The Loss of the Bookstores

We're four months into a global pandemic. I could talk about Americans not taking adequate precautions. I could talk about how our general practioner's attitude has changed as more friends and acquaintances die around us. I live in a red state, and even our governor has taken this very seriously from the beginning.

Nope, I'm going to talk about brick and mortar (AKA b&m) bookstores. You know, those stand alone buildings that back in the day sold nothing but books?

They were already in trouble before big, bad Amazon came along. I know. I worked at a Waldenbooks (they were own by Borders Group, Inc.) for a couple of Christmases near the turn of the century. Our inventory and ordering computers were barely a step above the Apple IIE's I learned on in high school.

Amazon's Kindle came out in 2010. Borders collapsed in 2011. And it looked as if Barnes & Noble would follow suit after their attempts to promote a competing device, the Nook, failed abysmally.

Over the last few years, B&N juggled executives, thinking that would help. In the meantime, independent bookstores made a comeback as specialty shops. In both case, the b&m stores sold more than just books and most went online to sell around the world. Heck, I was excited to see my paperback sales take off!

Then the coronavirus exploded.

Pretty much everything that was non-essential shut down around the world for a time. Including bookstores. Even Amazon put a priority on health and safety goods and food deliveries over physical entertainment items and toys.

Indie publishing saw a drop in sales for a few weeks as college kids fled the universities, parents attempted to juggle their kids' education with working from home, and our elderly had to be treated like prisoners for their own protection.

Then e-book sales started up again because there's only so many times you can watch Tiger King on Netflix.

I should say most genres saw the uptick. A large chunk of the post-apoc subgenre stayed in a slump because, well, we were fucking living it.

Even audio books saw an uptick. People listened to them as they planted gardens and worked on the house repairs they'd put off because now they had the time.

But paperbacks took a dive while the bookstores remained closed.

With reopening plans, bookstore owners struggled to figuring out the best practices to keep employees and shoppers safe. You can wash a tomato someone else may have sneezed on, but you can't wash a paperback.

Well, technically, you can, but it ruins the book.

And now that stores are reopened, most folks with any sense don't go out unless they absolutely have to. Especially, those of us in the high risk category, which ironically are the groups most likely to have the time and disposable income to buy and read paperbacks.

So what's going to happen to bookstores in the long run? No one knows, and anyone who says they do is lying their asses off.

We are still in the first wave of this blasted disease. Cases are spiking across the U.S. As of this writing, 137,000+ are dead, and that number will grow through the rest of July. Businesses are failing left and right. By the time it's over, we are going to have a very different world.

Books will be a part of the new world, but the method in which we purchase and consume them may be very, very different.

Wednesday, April 29, 2020

D2D Got a Clue, and Maybe Barnes & Noble Did, Too

Last Friday, I talked about D2D's announcement to their indie author clients that Barnes & Noble was only going to pay 30% of the receipts due to them. Meanwhile, indie distributor Smashwords announced Barnes & Noble was paying them in full for their clients' receipts.

(Full disclosure: I use Smashwords for distribution to some smaller retailers, but I upload all books directly to Barnes & Noble.)

Needless to say, Barnes & Noble ("B&N") was major topic of conversation among the various indie forums over the weekend. Maybe B&N realized who's really making money for them during the pandemic. I mean, it's not like the brick & mortar bookstores are considered essential services by the various governors and mayors desperately attempting stop the spread of COVID-19.

In a turnaround over the weekend, both B&N and D2D said B&N was paying D2D in full. The other side of the rumor mill said when B&N ran the numbers, they thought D2D was a larger publisher. And it's the big publisher who were only getting 30% of receipts due.

Oh, boy!

That's not necessarily a good thing either. Especially for writers who are fully trad published.

On a side bar, a note appeared on my B&N dashboard that I would be paid in full this week. We'll see what happens by Friday. It's low double digits since I'm rebuilding my own publishing company. However, I'm not holding my breath.

Friday, April 24, 2020

Is This the End of Barnes & Noble?

A lot of U.S. businesses were struggling before the COVID-19 pandemic hit our shores. Bookstore chain Barnes & Noble ("B&N") was one of them.

They thought they'd found their white knight when Elliot Management Corporation, the same hedge fund that purchased Waterstone's in the U.K., bought them last August.

Flash-forward to seven months later. B&N has closed over 400 of their stores thanks to the outbreak of COVID-19. States and cities with stay-at-home orders rarely list bookstores as essential operations. So a company already teetering on the edge has no lifeline.

They've still been selling paper books and e-books to the public for the last two months. But another issue has arisen. This week, B&N told Draft2Digital ("D2D"), an e-book distribution company, they would only pay 30% of the revenue owed to D2D's customers.

Excuse me?

I get that D2D is trying to make things right with their customers. D2D may have made their own position worse by taking out a loan to cover the other 70% of what B&N owes to D2D's clients/writers. Given the current economic situation, covering a third party's debt can put your own business in a precarious situation.

On the other side is Smashwords ("SW"), who has announced they are receiving the full amount owed to their customers.

Since I go direct with B&N, I have no idea if I'll receive the funds due to me. I guess I'll find out next week. On one hand, I can afford their lack of payment from a business perspective. On the other hand, do I need to start pulling my books off their site again?

I had to do this five years ago when B&N was having problems. I've been gradually restoring the Angry Sheep catalog to B&N. Instead of spending next week writing and editing to get Magick and Murder out on time, I'll have to spend part of that time dealing with this mess.

I wish I could say I was surprised by all this, but I'm not. The traditional publishing companies have been approaching the same cliff as B&N. It'll be interesting to see which companies survive the side effects of COVID-19.

Friday, August 25, 2017

The Barnes & Noble Pornocalypse 2017 - Part 2

No one is really sure what prompted Barnes & Noble's heavy-handed tactics this week. Several bloggers have blamed it on the release of K. Webster's The Wild earlier this month. Webster deliberately violated T&C on several retail sites, not just B&N, in a effort to drum up publicity for her book. (And no, I will not link to it.)

Others have suggested that B&N was cleaning house in an effort to make themselves more attractive to a potential buyer.

However, I have trouble believing B&N's witch hunt was based solely on one author misbehaving or a corporate suitor. I mean, Microsoft got so fed up with B&N's missteps that they choose to walk away rather than deal with the bullshit. I can't see any investor, other than the crazy investors currently buying stock, touching B&N with the proverbial ten-foot pole. Not even Amazon or Kobo.

The weirdness on Wednesday was amplified when I checked the listings for one of my favorite erotica authors, Selena Kitt. While a majority of her e-books were gone from B&N's online listings, the paperbacks remained available.

Another favorite author Sarah Robinson, who writes hot romance but not erotica, was "on review" with B&N according to her Facebook posting.

So what the hell was going on with B&N's online store?

All we know is that B&N decided the backlash from authors and readers wasn't worth it, and they have started restoring accounts. Personally, I have a problem with the fact that they started pulling accounts before posting the August 16, 2017, revisions to their T&C. As a former attorney, I highly doubt if that stunt would hold up in court if a group of indie authors would file a class action suit. But this bullshit will probably make a lot of indie authors reconsider dealing with B&N in the future. I know I'm reconsidering keeping the updated books I've reloaded on B&N over the last few months.

Then, on top of B&N's crap, Amazon started reviewing Alter Ego's books. Why? I have no idea, but their T&C from September 1, 2016, is still online. I did some checking and other erotica authors have seen their own books being rifled.

I don't know about anyone else, but I'm really getting tired of erotica being the publishing world's whipping boy.

Wednesday, August 23, 2017

The Barnes & Noble Pornocalypse 2017 - Part 1

I'm not sure what the hell is going on over at Barnes & Noble these days. Over the last few months, a shareholder has been buying shares willy-nilly and driving up the stock price in an effort to force a sale of the company.

Then things got weirder...

Yesterday, news exploded over the interwebs that indie writers were getting e-mails from B&N saying their accounts were being terminated because they *gasp* had erotica books for sale.

Except....here's the really weird part. Several of the indie writers in question, like Bobbie Holmes, haven't had erotica books for sale at Barnes & Noble for years.

Others like Ava Clair were in the process of releasing a new book when the hammer came down.


Yesterday, I had my head buried in edits while fighting the sinus headache from hell, so I didn't hear about the shit flying until very late last night. My first research instinct this morning was to check if B&N had changed their terms of service.

Lo and behold, here's what I found:


WTF! No Terms and Conditions? So, is B&N crashing? Have they lost their freaking minds? Or are they trying to clean up their slutty act for a new suitor?

Hell, I'm not sure I have a dog in this race anymore. Last year, I pulled down everything under both pseudonyms when my payments from B&N were late two months in a row with no explanation. Therefore, I haven't earned a dime through their online retail site since July of 2016.

This year, I've started re-publishing e-books for the print books B&N has decided to carry online. So far, none of them have been Alter Ego's books. Still haven't earned a dime, much less a tuppence.

Nor have I received the infamous, vague e-mail yet.

So I'm going to sit back with my iced raspberry white mocha and see what happens next in the train wreck that is Barnes & Noble.

And work on my super-sexy sword and sorcery novel. You know, the one that fades to black, LOL

Wednesday, October 26, 2016

Rethinking Strategy

Back in May, I had some problems with Barnes & Noble. I won't get into all the dirty details, but it wasn't the first time, and I'd lost patience with the company's bullshit. So I pulled all my books.

And by all, I mean both my titles as well as Alter Ego's. I'd had enough even though it meant losing a significant percentage of income.

Then last Friday, I was updating links for my latest books before sending the master files to my formatter. Lo and behold, Barnes & Noble was carrying my first paperback, Justice: The Beginning.

O-o-k-a-a-y...

B&N is pretty adamant about not carrying self-published books, yet they have my paperback. The discovery validated my choice to create my own publishing company.

In a HUGE way.

So after a lot of thought, I decided to put my e-books back up on B&N. Slowly. As in each book will be re-uploaded AFTER B&N lists the paper version.

I'm not rushing back into anything. So far, only Justice: The Beginning has been uploaded. We'll see what happens next.

Friday, August 19, 2016

Barnes & Noble Swirling the Drain

I hate seeing a book retailer falling. I hate hearing the whistling whine a business makes as gravity takes over. I hate the smell of the trash compactor as books are stripped and crushed rather than shipping them back to the distributor.

The Barnes & Noble board fired their latest CEO. This was the guy from Sears Canada, a company that also made the same whistling whine right before it hit the ground.

Hard.

This was the same CEO who wanted to put restaurants and wine bars in Barnes & Noble. Chairman Len Riggio is taking over temporarily as CEO. When the board finds a replacement, the new CEO will be B&N's fifth CEO in four years.

*sigh*

I wish I could say I was surprised. After the late payments in May and the conflicting payment statements in June, I decided to cut my losses. I pulled the Suzan Harden books in June, and the Alter Ego books in July. I really didn't feel like giving B&N my money anymore.

Funny enough, they are still sending me coupons though I quit their frequent buyer program in 2013. In fact, I have been receiving more coupons from B&N over the last six months than I ever did in the eight years I was a frequent buyer club member. And the closest B&N to me is an hour away, which makes the multitude of coupons even sadder.

The saddest thing of all is that B&N was the closest to compete with Amazon for the e-book market, but then they gave up. They had the first color tablet on the market, but they failed to provide other media besides books. Then they locked the tablet, dropped the PC app, and made it nearly impossible to download from their store, much less find the books people wanted.

You can't save a company that's already given up.

Friday, June 3, 2016

Data Guy Strikes Back and Other Important Info

I was going to talk about my projects this morning, but Data Guy released the Author Earnings Report for May 2016 yesterday.

HOLY FUCKING CRAP ON A CRACKER!

If you want or have a career as a writer, you need to read this report. It shows the marked changes in the publishing industry.

Another important blog to read is Kris Rusch's current series on contracts. There's lots of scary (and career ruining) contracts these days, and indie writers aren't immune. She focuses on some problems with the now-defunct Booktrope.

To top off the recent spate of writers not getting paid, Barnes & Noble's NOOKPress managed to fully fuck up payments for the month of May. I've counted nearly 300 indie writers including myself who did not receive payment on May 31st. And these are just the folks who bitched. Goddess only knows how many others are in this boat.

Sadly, it took B&N over forty-eight hours to issue any kind of statement. I'll update this post if/when I receive my payment.

Needless to say, I've pulled all of my books from B&N after this fiasco. I'd previously pulled my books from Smashwords, Apple, Kobo, etc. in preparation for the new book covers and updated back matter. Now, I'm wondering if I should try Kindle Unlimited since I have a fresh slate. I'm already researching some other retailers like All Romance eBooks.

The whole incident really bums me out because the original Nook was a decent product. But no, the short-range thinking of Len Riggio, his board of directors, and B&N executives torpedoed their potential before they even got off the ground. And they wonder why Amazon is crushing them.

After all that, I promise more positive news next week!


UPDATE: My payment from B&N/NOOKPress arrived in my business bank account this morning. I received an answer to my e-mail I sent to them on Tuesday at noon today.

Unfortunately, this fix doesn't alleviate my deep concern over B&N/NOOKPress's professional behavior of late, or their lack thereof in this case. This isn't the first time they've had a problem paying authors who indie publish through them. Therefore, my e-books will remain unavailable through Barnes & Noble's website for the time being.

Which means I need to spend tomorrow updating a zillion links. URGH!

Friday, September 19, 2014

The Silence from Barnes & Noble Is Deafening

So what exactly is going on with Barnes & Noble's Nook and NookPress businesses?

The company claims three companies are courting them to purchase the Nook business. But is there really a business left to purchase?

Microsoft, a forced partner in Nook with B&N thanks to an IP lawsuit over the e-reader's tech, has declined to take over the business.

The Nook e-reader itself is gone, replaced by a Samsung tablet. Could Samsung be one of the suitors? Possibly. After the lawsuits filed against them by rival Apple, the Samsung execs may want to stick it to the house that Jobs built.

But the other two? No idea, though there's plenty of speculation on the internet.

As for known buy-out attempts, the sale to G Asset fell through last February. Since then, there have been no obviouos takers. Also, B&N has been noted to announce things in order to jack with the company's share price. Like Chairman Len Riggio saying he was going to buy the B&M retail portion of the business in 2013. He supposedly backed out over concerns from other shareholders.

Speaking of Riggio, he dumped a huge chunk of his stock last April. That sort of act doesn't show much faith in the health of the company he founded.

Concern about B&N's financial health flared among indie writers when approximately 5% of them didn't receive payments due at the end of August. B&N claimed it was a computer glitch. (Hmmm...where have we heard that story before? Ellora's Cave. Dorchester. Triskelion. Silver. And so on...) But they refused to answer e-mails from many NookPress authors, nor did they make an announcement on the NookPress News page. No, they didn't issue any answer until Publishers Weekly bugged them about the issue. Not reassuring to those of us doing business through NookPress. Not reassuring at all.

The next day B&N rejoiced that their second quarter losses were less than their first quarter's. It doesn't stop the company's steady bleeding of red since 2012.

Even more bizarre was an e-mail I received from B&N (and I'm sure I wasn't the only one who received it). They would give me twenty dollars for every Samsung Nook Tablet that was sold through my affiliate code.

Affiliate code? This was the first I knew they'd finally activated their affiliate program. But this late in the game why would I shill for a company that refuses to answer my e-mails about missing sales?

Then there's the "data migration" B&N announced last Saturday. NookPress would not be updating sales data from Sept. 16th through 22nd.

Again, no explanation for what this "data migration" is. However, reports from customers started trickling in that the DOWNLOAD button to load a copy of the books they bought to a third party app or device had been removed. B&N has already stopped supporting the Nook App for PC. One of the few things B&N had going for it over Amazon, and they yank it with no warning?

B&N's constant stonewalling of information scares the crap out of me. I have no idea what they're doing or why they're doing it. It's difficult for me to make business decisions when a business partner is hiding information. This is one of my biggest complaints about Amazon. However, B&N has taken it to a whole new level.

I've already decided not to load any of my new releases onto the NookPress platform. I'm disappointed to be forced into this position. For the last two and a half years, I've made more money from my Nook books than all other e-book retailers combined. But I cannot deny any longer that B&N is dying.

I'll make the decision whether or not to pull my current books from NookPress at the end of the month. If I don't receive my payment, it'll make pulling the plug that much easier.

Monday, September 15, 2014

The Death Spiral of Another Publisher

In 2000, Tina Engler started a little publishing company. Her sexy contemporary stories were constantly rejected by bigger publishers as too risque. The publishers claimed there was no market for contemporary, fantasy or sci-fi erotic romance. Tina proved them wrong when she launched Ellora's Cave.

Not only did Tina prove there was a market for those sub-genres, but she did something unique. She launched new stories as e-books first. If they proved popular enough, a paper version of the book was published. Remember, this was over ten years ago. Very few e-readers were on the market at the time, the most prominent manufacturer of which was Sony.

EC was the first erotica publisher to gain mainstream prominence. Their books were shelved in Borders and Barnes & Noble. They were getting noticed by financiers and mainstream press. EC was featured in Forbes. They were raking in the dough.

So why haven't EC editors and writers been paid for several months now?

That's the question on everyone's mind. Jane Litte at Dear Author provides a breakdown of the sequence of events. She believes incompetence and/or fraud is responsible for the tailspin EC finds itself in.  On top of salaries and royalties, state taxes haven't been paid. Writers are asking their fans NOT to buy their EC titles. Requests for reversions of rights go unanswered.

Unfortunately, the real life drama at EC sounds just like the sequence of events at other publishers and a certain retailer by the name of Borders Group, Inc., before they crashed.

First came the complaints from the occasional writer, who was subsequently labelled a troublemaker. Then came the late payments. Just a computer glitch; nothing to worry about. Layoffs of publisher staff, or reorganization as they called it. Royalty statements didn't match sales figures from Amazon or Barnes & Noble. The payments stopped being late and didn't come at all. The smart writers got their lawyers involved in a desperate attempt to get their rights back. Some writers succeeded; other couldn't get their calls, letter or e-mails returned. Finally, the company collapsed and writers found their rights sold to another publisher.

Think I'm talking about EC? Nope, this was the exact sequence of events at Dorchester a few years ago.

We're seeing the same pattern over and over again in the current disruption of the publishing industry. EC is simply the latest.

And I fear Barnes & Noble may be next.

Monday, June 9, 2014

The Non-War of Hachette vs. Amazon

If you're in the book biz, all you've heard in the last three weeks is "AUGH! Amazon is taking over the world!"

No, it's not. Although, I'm sure Amazon CEO Jeff Bezos would love to.

As I've said before, Hatchette Book Group, USA, is hardly a wilting Southern flower being trampled by the longhorn bull that is Amazon. They are two multi-national companies duking it out over--

See? No one really knows what the specific issues are because Amazon and Hatchette signed a negotiation non-disclosure agreement.

Oh, you can guess and speculate, but you don't really know. What we do know is that Hatchette has orchestrated a massive PR campaign to paint Amazon as an evil ogre that eats babies. Hey, when you've got newspapers and TV stations in your pocket, why not pull out all the stops when you're not getting your way?

But there's two little problems:

1) The mass of the human race doesn't give a flying fuck what two mega-companies are doing right now. It's one more case of white noise in a multitude of crap they have to deal with in  their daily lives.

2) Even the publishing industry is getting tired of Hatchette's whining.

How bad does a publisher have to be before the rest of the trad industry stops taking your side? Hatchette may have hit that point. Last Friday, Publishers Weekly ran a piece that was, for once, even-handed in the current business negotiations between Amazon and Hatchette. Until now, PW has been on the trad publishers side, touting the party line that Amazon is evil, indie writers are producing a tsunami of swill, and only trad publishers can protect and cherish American literary culture.

*cough*Snookie*cough*

As one small publisher stated in the article, no one blinked an eye when a similar negotiation/battle went on for six months last year between Barnes & Noble and Simon & Schuster. In their case, the issue was end cap and  front table pricing. B&N pulled the same under-ordering tactics that Amazon are, but the only ones who complained were authors whose books came out during that period.

Ironically, Simon & Schuster released indie phenomenon Hugh Howey's print version of Wool during their tiff with B&N. The paper version could have been S&S's 50 Shades of Grey last year, but it had mediocre sales because B&N refused to order large amounts of the book.

But did anyone raise the hue and cry like Hatchette is doing now? Nope. And writers in trad contracts should take a damn hard look at the similarities between the two situations.

Did Simon & Schuster acknowledge their part in your lack of sales last year? Were any guarantees made that you wouldn't lose your contract due to the conflict with B&N? How many of you did lose your contracts due to low sales number in 2013?

As much as Hatchette bitches and moans about Amazon, they won't remove their products from Amazon's virtual shelves. They can't. They'd lose too much money, and their corporate master in France would kick them to the curb in a heartbeat. In fact, Lagardere's CEO issued a statement that there would be a quick resolution to the situation. Reading between the lines, he's telling Hatchette US to get their shit together.

So how much longer will the publishing cyberspace be inundated with anti-Amazon propaganda? Who knows? But no one's paying attention, and even the people carrying the signs are getting tired.

Monday, May 26, 2014

Whiny Writers Trampled in Battle between King Kong and Godzilla Is Just Business

There's a lot of hand-wringing in publishing about the current negotiations between Amazon and Hatchette. I'm not going to link to all the diatribes against Amazon by Hatchette authors and their agents. I think it's telling that Hatchette is using its suppliers in a disinformation campaign against Amazon. What's even more telling is that Amazon is keeping silent.

Why am I not linking to these essays condemning Amazon? It's sad and rather depressing that several writers I admire have become...whiny. These are the same writers who constantly state "it's only business" when someone else gets caught beneath the feet of two behemoths. But now that they are the ones being trampled, they rage and cry and wail, specifically against Amazon. If they say a word against Hatchette, their contracts will not be renewed or possibly current contracts will be cancelled, and these writers know it.

These are the same people who didn't make a peep when Barnes & Noble and Simon & Schuster were duking it out last year, and fellow authors were caught in the crossfire. Why? Because "it's just business."

So why is Amazon exempt? There's this perception among the Big 5 and their writers that Amazon is destroying their business. I'm sorry, but after music and video went digital, even my blind old eyes could see the digital train heading for books. I was buying e-books years before Amazon debuted their Kindle. So the publishing companies had some warning and chose to ignore it.

Writers had the same warning and chose to ignore it as well. Unfortunately, as Jeff Bezos said, complaining is not a strategy.

What these people are not getting through their heads is Amazon doesn't give a shit about them. Hell, let's be totally honest. Amazon doesn't give a shit about me either. Neither does Apple. Or Kobo. Or even Barnes & Noble. I simply provide them a way to make money.

And truth be told Hatchette doesn't give a shit about these loyal authors either. Hatchette US is not a poor, little anything. It's part of a French conglomerate that's currently the world's third largest book publisher. If Hatchette cared, they would guarantee that writers would not lose their contracts because of poor numbers during this brouhaha.

Funny. Simon & Schuster didn't make any guarantees either last year and some writers were dropped by them once the dust settled because of their shitty numbers. Had the writers done anything to deserve this? No, it's just business.

I have no illusions as an indie writer. I'm at the mercy of the retailers. Nothing proved that so well than the Kernel Pornocalypse last October.

But I adjusted. I changed covers and descriptions and interior crap to get my books back online. And I also started investigating some other e-tailers so I'm not dependent on only one or two sources of income.

I understand the Hatchette writers' fear, anger and frustration, but I hope the Hatchette writers get a clue that they are being used. They really need to be looking at how to cover their own asses. Devise contingency plans. Anything productive because whining sure as hell isn't a solution.

Because after all, it's just business.

Monday, April 28, 2014

The Eye of the Storm?

Last week, one of Kris Rusch's reasons for cutting back on her business blogging was that the publishing business had entered a period of stabilization. But with the Gulf hurricane season officially starting a month from Thursday and preparation ads starting to spring up, I wondered:  Are things really stabilizing or are we in the eye of the storm?

1) Writers

The trickle of writers who had contracts for novel length works leaving publishing companies has turned into a steady stream. Many new writers are refusing to even consider  working with a major publishing house. We haven't gotten to the point where that steady stream turns into a gush, or where a MAJOR name like King, Roberts or Grisham walks away from their publisher.

2) Publishers Houses

Sure, you've got guys like Joe Konrath predicting the big publishers will collapse, but the bigger publishing houses made record-breaking profiits in 2013. There's also a lot of issues not being said.

Both Disney and Warner Brothers streamlined their print book operations so that they are focusing on materials and IP properties they fully control, e.g. Star Wars and Superman among others. Supposedly, Disney is keeping the contract Lucasfilm had with Random House to produce Star Wars novels, but I question how long that arrangement might last.

After news got out that Harlequin used contractually sleight-of-hand to rip-off writers, pitch slots to their editors were empty at the 2013 Romance Writers of America Conference. Other small publishers, such as Kensington and Ellora's Cave, are seeing a drop in submissions, and the submissions coming in are dropping in quality.

Overall, the publishing houses are reducing advances, reducing print runs, and issuing draconian contract terms to keep the writers they already have tied to them. They are also tying up reversion rights even though they seem to have no interest in reissuing the older books.

The question is at what point will the majority of writer grow tired of these shennanigans and walk way from the publishers, or writing, altogether.

3) Brick and Mortar Stores

It's been a little over two years since Borders collapsed here in the U.S. Barnes & Noble is scrambling to stay alive by cutting down on books and selling trinkets and toys. Book-a-Million and Half-Price Books only sell a fraction of what the ailing B&N sells. Walmart, Target and Costco will only sell  book on the top twenty of the New York Times bestseller list. Groceries stores and pharmacies are whacking their mass market paperback displays in a quarter of what they used to carry, assuming they are still carrying books at all.

On the plus side, many independent bookstores have arisen from the ashes of the Borders collapse and the closing of several B&N's. They've learned their lessons that they can't compete on price alone and are focusing on service and the customer experience.

Can the bigger stores afford to carry books? And if not, at what point do they quit?

4) Devices

This is where I think the most pundits are short-sighted. I've read article after article about slow down in sales of dedicated e-readers. Barnes & Noble is floundering. Sony gave up on devices totally, then sold its e-book division to Kobo. Kobo turned around and laid off 63 people last week. Yet, I still see publishing CEOs claim the slow down in dedicated device sales means adaption to e-books is also slowing.

This is where I *facepalm*.

First of all, if e-book adaption is slowing, why are the same companies claiming record profits? Sales of paper books are down or steady according to the folks who keep track of such things like Bowker.

Second of all, consumers are buying more and more tablets and smartphones. These multi-purpose devices are driving technology sales right now. In fact, tablets sales are seriously impacting Dell's laptop business. Executives don't seem to understand that you can READ on these multi-purpose devices.

Do you want a prime example? Two weeks ago, an older woman and I were sanding in line at the post office to mail Easter packages to family. I was reading on my iPhone 4. She had a HC. She didn't understand how I could read on such a small screen. I showed how I could adjust the font on the Kindle app, which led to an explanation of how apps work on a phone.

And why am I reading so much on my iPhone? Because the toggle switch on my Kindle 2 broke. While I like reading on e-ink since I spend twice as much business time on my computer than I ever did when I was a programmer or systems engineer, I question why should I spend the extra money. If my eyes need a break, I have 1300+ paper books I can read.

Even Genius Kid, who just got a Galaxy S4, doesn't think he needs another device, even though he's been asking for a Kindle for the last year.

When are execs going to understand that the loss of dedicated devices doesn't mean the loss of e-books?

* * *

With all these issues still outstanding (and I'm sure there's more I missed), I can't see any supposed stability lasting for long. The real question to me is--are we on the clean side of the hurricane or the dirty side when the storm roars past us?

Wednesday, April 9, 2014

Status Report - April 2014

In six days, tax filing must be done. Yesterday, DH and I got our returns back from our CPA, Ed.

What a difference from three years ago when I took my first tentative step into publishing. Not only did I make a profit for 2013, I had to pay self-employment tax!

Okay, I know most people aren't (or shouldn't be) excited about paying taxes, but for me, it means Angry Sheep is a real business. Not that it wasn't before, but this is my type of validation. Not getting a traditional deal, but having to cough up money to Uncle Sam.

Your mileage may vary.

As for what's happening in 2014?

The ramifications of the Kernel Pornocalypse are still being felt in Alter Ego's sales. On the other hand, word-of-mouth is starting to spread about her books. I'm getting requests for ARCs from book bloggers.

The fantasies under Suzan Harden got a nice little plug thanks to Jonathan Moeller's interview and the release of Sword and Sorceress 28 last fall, but the surge was short-lived. All I can do is keep plugging away at the writing for the small cadre of readers who like those books and keep my fingers crossed.

In the meantime, there's been shuffling and weirdness in the e-book retail world. Sony sold its business to Kobo, and Diesel shut down completely. I'm not holding my breath about getting paid for the last sales from those companies.

While total sales are down across the board, my Apple sales have been outstripping my Amazon US sales this year. In March, Amazon UK sales beat Amazon US.

What does this mean? I think it shows how wide open the world markets are. Most writers are only look at a little slice of America, and then only looking at Amazon. I.thought that was short-sighted three years ago, and so far, my opinion hasn't changed.

Barnes & Noble continues its death spiral. I've been lucky to sell one book a day when two years ago, I could sell 200 a day. As I've said repeatedly, I hate seeing B&N throw away its advantages, but they seem intent of commercial suicide.

As for Smashwords, I haven't made a sale there yet this year. I've heard a couple of different rumors regarding Mark Coker's intentions with the company, but nothing I can verify through independent sources. And these are the types of things that even if I asked Mark, he would have to lie because the truth would majorly fuck over both him and the writers distributing through Smashwords. So we'll see on that front.

Is the e-book market becoming saturated? Yes and no. There are thousands more books out there than there were three years ago. But like the other entertainment industries, a consumer is more likely to find enough material in her favorite niche to keep her happy. In four words--I am not worried in that regard.

My biggest problem is that my productivity for the last twelve months is down considerably due to the move from Texas to Ohio. Things aren't over yet. We still need to sell the house in Texas. So right now, I'm doing more general contracting than I care to and battling a colony of bees that are setting up shop in my siding.

Between a retailer upheaval and slow production, there's a reason for my drop in sales. I can't fix one, but I can fix the other.

After I deal with this stupid house and a possible killer bee invasion.

Friday, January 31, 2014

Surviving the 2013 Pornocalypse

While the 2013 Pornocalypse came to a head in October with a smear piece by The Kernel, the actual event has roots back to the beginning of the year.

In the first quarter, erotica writers noticed weird events like they were no longer showing up in the Top 100 on various retailers despite selling in record amounts. (And yes, indies do compare sales numbers with each other.) Several authors compared rankings/sales and discovered on Barnes & Noble, no erotica author was ranked higher the #126. It was too much of a coincidence.

At the same time, erotica no longer appeared in the Amazon search function if you searched from the main menu, even if you knew the author and title. Indies discovered their books were being slapped with the super-secret ADULT label. The problem was none of the authors knew what the criteria was.

Through experimentation, and a few assertive conversations with Amazon, Selena Kitt mapped out some of the issues and developed survival tips.

Things got a little better over the summer, then the Kernel attempted to take down Amazon with their smear piece. At which point, Amazon, Kobo and a few other retailers overreacted. The sad part is the fake alarm didn't really hurt the retailers, but it did fuck over a few thousand indie writers, most of which didn't publish erotica to begin with!

I talked about my personal issues in November. It didn't get any better in December. In fact at one point, I was banned from Amazon for six hours. Why? I asked very politely why Amazon wouldn't tell their long-time vendors what the changes in terms and conditions were because they weren't posting the info on the KDP website, but something had obviously changed.

To paraphrase the one sentence answer I received from Amazon:  We don't have to tell you shit.

(And people wonder why I don't go exclusive with Amazon.)

While retailers have the right to decide what they will and won't carry, it's the hypocrisy in their decisions aimed solely at indie writers that burns my britches. It burns Selena's too, and she goes in depth here. Unfortunately, we are not protected from corporate censorship, only government censorship. (Something a lot of Americans just don't get.)

So that means we need to play the corporate game if we want to use their retailers. Would it simply be easier for a company to have an adult filter that ADULTS can turn off if they so desire? Yes, it would, and it's exactly what Smashwords does. You know, it's pretty fucking sad when Mark Coker can outthink Jeff Bezos.

First, go read Selena's survival tips. I'll wait.

Now, here's things that have happened to me and erotica writers I know:

1) Selena's bad word list now applies to the descriptions, too. And here's the thing, THE WORDS CANNOT BE IN THERE. PERIOD. I've had two of my books banned because those particular words WERE TAKEN TOTALLY OUT OF CONTEXT.

For example, one story was about a rape survivor dealing with her boyfriends treating her like a porcelain doll. I asked politely for Amazon to reconsider, and then asked them to confirm this was the new policy. (P.S. This is the one where I got banned from the site for six hours for daring to question their policies.) I can say, "brutal sexual assault" but I can't say, "rape."

Both another writer and I used the the word, "forced", in a sentence that had nothing to do with sex. As in, "forced to leave the state to find a new job." Yet, Amazon laid down the hammer on those, too.

2) Beast erotica is the latest target of Amazon. Dinosaur porn is okay, but Bigfoot, centaurs, and satyrs aren't. Pseudo-incest? Forget it! Ironic that Flowers in the Attic is still available.

3) Covers? The policies concerning clothing and position don't make any sense whatsoever already, but things have been added to Selena's list. No partial boobs. No butt cracks. Ropes, handcuffs and whips are now verbotten. Hell, you can't even put an innocent puppy on your cover without being accused of bestiality.

The only good news to come out of this? The retailers aren't restricting actual content, just the packaging and themes.

So far.

Like I said in my November post, once we erotica writers get past the initial fallout, things will get back to normal.

Until the next Kernel writer gets rejected at a bar.

Wednesday, January 8, 2014

To Distribute or Not To Distribute

Not a whole lot has changed in the nearly  three years since I first talked about distributors. If anything more distributors for e-books have joined the fray since Smashwords opened their doors. The problem is that many distributors are distributing in order to get their claws in the burgeoning indie market without regard to long-term implications.

And yes, despite claims that e-book sales are down or flat, many of these pundits have no accurate way to count indie books that don't use ISBNs. Amazon isn't about to inform them either.

Is it worth it to use a distributor?

Three years ago, I said yes, if only to get into Apple, Kobo and Sony. None of these retailers allowed direct uploads from individual writers at the time. Sony still doesn't. But three years ago, the only distributor to handle indie e-books was Smashwords.

There were complaints about Smashwords at the time, primarily about their trademarked Meatgrinder software that converted a MS-WORD file to various formats for distribution. Smashwords has since upgraded so you can upload an EPUB file. However, the EPUB must pass EPUB3 check (which, frankly in my personal opinion, is a bogus, bullshit way of trying to keep some books out of the market). But you still have to upload the MS-WORD file in order to convert to MOBI and other formats.

Since 2011, Kobo and Apple have launched their own self-publishing initiatives. Unfortunately, as the Kernel Pornopocalyspe showed, using Kobo's Writing Life shows their utter disregard for indie authors regardless of their genre. Apple insists that you can only upload through a Mac or other Apple device.

More companies have popped up since 2011 offering to distribute your e-books to retailers.

One of the most popular is Draft2Digital, aka D2D. They currently only distribute to Amazon, Apple, Barnes & Noble and Kobo. They ran in to a major snag during the Kernel Pornpocalypse when their entire catalog was deleted from the Kobo retail site. They have worked hard to settle the situation for the benefit of their e-book vendors

While I have no complaints about D2D's handling of the matter with Kobo, I had problem with a particular book passing the EPUB 3 check for distribution to Apple in June. Again, this was not something that was D2D's fault. Because of my family's moving situation, I marked the book as 'Do Not Distribute' to Apple on June 10. I saved the e-mail confirming the book's status.

Out of the blue in October, I received a notice from D2D that the book had been rejected by Apple. When I went online, my D2D dashboard said the book had been sent to Apple, but the book's individual record page said it was stil marked as do not distribute. After several frustrating e-mails with a young woman in Customer Service where she basically accused me of lying about the situation, I was so angry that I called D2D president Kris Austin and told him to delete my account.

My experience with XinXii wasn't much better. The company started as a German e-book retailer, but has expanded into distribution to the major retailers (Amazon, Apple, Kobo, etc.). I have sold books in Germany, but only through Amazon DE. The year and a half I was with XinXii I didn't sell a single thing, but there are American indie writers who sold very through them. My problem with them began when they switched to an opt-out method instead of opt-in and only gave vendors two days to opt out.

In all fairness, Smashwords has also switched to opt-out for new markets, but they give vendors at least two weeks notice.

Overdrive focuses on the library and educational markets, but they do some distribution to retailers. They still doesn't distribute for individual indie writers. In theory, writers could form their own company to apply with Overdrive, but so far I haven't heard from anyone if it's worth distributing through them.

If you write romance, in ANY of its subgenres, check out All Romance e-Books. They are primarily a retailer, but they do distribute to the major markets. I haven't applied to them yet, but there are some legal matters involving Angry Sheep Publishing since I want to apply as a company.

So does using a distributor make sense?

It depends on your resources and plans. For me, uploading directly to Amazon and Barnes & Noble makes sense as long as books are $2.99 and up. Below that I actually earn more by distributing through Smashwords.

DH has suggested that I buy a MacBook for the sole purpose of directly uploading to Apple since my sales have improved significantly during 2013. I don't know if I want to deal directly with Apple considering some their previous behavior.

Kobo? It's going to take a lo-o-o-ong time to forgive their extreme over-reaction during the Kernel Pornocalypse before I would try them. I wasn't harmed, but I know too many authors who were.

One last word of warning, do not take my word or anyone else's concerning any distributors. Do your own investigating and do what's best for your business.

Monday, December 30, 2013

The 2013 Year-End Wrap-Up

2013 saw the tipping point in how writers in general regarded indie publishing, and how publishers regarded e-book sales.

Indie books made regular, steady appearances in bestseller lists. Indie publishing workshops dominated the annual Romance Writers of America conference. Both indies and traditional publishers  saw record e-book sales.

Here in the U.S., retailers saw a reversal of roles. Barnes & Noble paper sales are way down. Chairman Len Riggo has withdrawn his offer to buy the brick-and-mortar stores and dumped 2 million of his personal shares in the company. B&N itself is under an SEC investigation for misstatement of earnings. Half-Price Books is selling more recent releases in order to capitalize on B&N's reversal of fortune, while Books-a-Million has remained notoriously silent in the situation. On the other hand, more independent book stores are not only opening, but thriving, than since the heyday of Main Street.

In the meantime, trad publishers and agents are issuing more draconian contracts in an effort to tie up both writers and their rights.

The Kernel, a nasty little U.K. rag, launched a smear campaign against Amazon that only ended harming a ton of indie writers in the fall-out as other booksellers were dragged into the fray. As a result, most e-book retailers are cracking down on covers, descriptions and content, the terms of which are confusing and illogical.

For more thorough breakdown and predictions, check out:

Dean Wesley Smith has his run-down on the state of publishing at the end of 2013.

J.A. Konrath predicts what's on the horizon for 2014.

What do I think will happen?

- Barnes and Noble isn't going to survive much longer. They are showing the same penny wise/pound foolish behaviors that preceded Borders demise. The question is when they will go under. (Understand that I don't want to see them go under because I sell the most books through them.)

- Amazon and Kobo's over-reaction in the Kernel mess will come back to bite them in the ass and possible give Apple more market share.

- Since customers are getting away from e-reader devices and using more apps on their tablets and smart phones, we may see more e-book retailers spring up.

- More and more writers will jump into the indie publishing river. But just as many will leave based on their erroneous belief that one book flogged to death with marketing should make their career. By the same token, more writers will find they can make a living on their own.

- The trickle of agents leaving the business will turn into a tsunami when they find they can't make a living even by stealing delaying payments to writers.

So what do y'all think will happen in the craziness of the next year in publishing?

Monday, November 25, 2013

The Kernel Pornocalypse - Round 2

I wrote about the nasty little piece by the British rag The Kernel launched a panic attack throughout the halls of Kobo last month. Other retailers haven't been inactive, but they've been quietly axing or delaying indie erotica behind the scenes.

Nor did I think mine or Alter Ego's books had some special magic exemption from the current witch hunt. So far my erotica series, Seasons of Magick, has remained unscathed.

Alter Ego though?

1) Apple has refused to accept book four in her first BDSM series, despite changes to the cover, since May.

2) Since the beginning of 2012, Apple has sat on Alter Ego's books for three months or more before approving them for sale. By contrast, Blood Sacrifice was on sale at Apple one week after it was shipped by Smashwords.

3) Kobo was taken down all of Alter Ego's books that were distributed by Draft2Digital. Both mine and Alter Ego's books distributed by Smashwords are still available, except for the two(one from each of us)  that were released in October.

4) On Thursday, November 21, Amazon took down two of Alter Ego's books. In the past, Amazon slapped on their super-secret-double-probation ADULT label. This time they simply took the books down. Ironically, one of the books is about a married couple, and just the married couple, trying to jump start their sex life after the birth of their first child. When I told fellow erotica authors which book had been banned, the response was universal: "You've got to be fucking kidding me."

A large part of the problem is that there are no guidelines from any of these retailers about what is and is not acceptable. The second part of the problem is the lack of consistency in these mysterious super-secret-double-probation guidelines. The third problem is that the primary target is indie writers.

What do I mean?

E.L. James' Fifty Shades of Gray is okay. Selena Kitt's Babysitting the Baumgartners is not. Why? Selena's book has the rear view of a woman's hiney on the cover and the word "babysitting" in the title.

Chelsea Fox's Dog Gone It was banned for bestiality simply for have a canine on the cover, though no bestiality is even hinted in the description or the text. Meanwhile, Christie Sims and Alara Branwen's Taken by the T-Rex, which does all three, is still available without the ADULT label and a best seller, even though Amazon has made public statements that they will not accept any books with bestiality.

Charlaine Harris' Harper Connelly series, which includes an affair between the heroine and her stepbrother is okay, even though incest and pseudo incest is supposedly verboten according to a statement by Amazon to the BBC.

So what are indie erotica writers supposed to do?

1)l I strongly suggest you read Selena Kitt's guide to surviving the Pornocalypse.

2) Have your readers protest the unavailability of your books. The retailers are more likely to listen to disgruntled customers than disgruntled writers.

3) Realize that Smashwords is the only retailer that will.take responsibility and place an adult filter on their website. Promote them to your readers.

4) If you want to sell on the other retailer sites, understand that you will have to play the game dictated by Amazon, Apple, Barnes & Noble, and, maybe Kobo (assuming they will ever allow new indie books again).

It all sucks but there it is. Best of luck to all indie writers, because the Powers That Be are doing their best to tear us down. I don't know about y'all, but I like my taste of freedom, and I'm not about to give it up!

Monday, November 18, 2013

NOOK Press Needs Epinephrine--STAT!

Once again, Barnes & Noble's Nook Press is acting up when tallying sales. Supposedly on November 11th, I only sold three books. (I'd like to point out that for me, that's normal this time of year)

When sales from November 11th rolled over from the Recent Sales page to the Monthly Sales page on Wednesday, the 13th, an extra book showed up. Then Friday, the 15th, a fifth showed up on the Monthly Sales page for the 11th.

On Friday, B&N announced Nook Press would be down for system maintenance on Saturday, November 16th, from 1AM to 4AM EST. When I logged into my account, Saturday afternoon, lo and behold, my total books sold for the month of September jumped from 79 to 81.

On top of everything, Friday's sales jumped from three to four.

In a post last month, I talked about my worries over B&N's fuzzy accounting. The last two week's developments are not reassuring in the slightest.

But why? I can hear you ask. You got credit for five books.

Yes, I did. But the book I got credit for on September 24th IS NOT for the book sale I reported missing to B&N.

Like I said before PubIt worked pretty damn well compared Nook Press.

Which makes me wonder what's going on behind the scenes at B&N.

It's not a comfortable feeling.